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Febriani Safitri, Suryati Sitepu, Esther Sorta Mauli Nababan, Parapat Gultom. Penerapan Metode Fuzzy Service Quality dalam Analisis Kepuasan Pelayanan Kesehatan. Arjuna [Internet]. 2024 Oct. 17 [cited 2025 Jan. 11];2(6):191-202. Available from: https://journal.aripi.or.id/index.php/Arjuna/article/view/1326