Hubungan Kualitas Layanan Administrasi Kesiswaan dengan Kepuasan Peserta Didik SMK Negeri 2 Siatas Barita

Hotmarito Romauli Hutabarat

doi:10.61132/sadewa.v3i2.1753

Authors

Hotmarito Romauli Hutabarat Institut Agama Kristen Negeri Tarutung

DOI:

https://doi.org/10.61132/sadewa.v3i2.1753

Keywords:

Statistical Analysis, Student Satisfaction, Quantitative Method

Abstract

The purpose of this study was to determine the relationship between the quality of student administration services and student satisfaction at SMK Negeri 2 Siatas Barita in the 2024/2025 Academic Year. The method used in this study is the inferential quantitative method. The population was all students of SMK Negeri 2 Siatas Barita totaling 741 people and a sample of 74 people was determined using a random sampling technique. Data were collected with a closed questionnaire of 52 items. The results of the data analysis showed that there was a positive and significant relationship between the quality of student administration services and student satisfaction, as evidenced by the following data analysis: 1) Analysis requirements test: a) a positive relationship test obtained a value of rxy = 0.637> rtable (a = 0.05, n = 74) = 0.226 thus it is known that there is a positive relationship between variable X and variable Y which is in the strong category (0.60 - 0.799). b) The significant relationship test obtained a calculated t value = 7.016 > t table (a = 0.05, df = n-2 = 72) = 1.993, thus there is a significant relationship between variable X and variable Y. Thus Ha, namely a positive and significant relationship between the quality of student administration services and student satisfaction, is accepted and H0 is rejected.

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